Real Time Recruitment Solutions Northampton, Northampton, UK
Oct 18, 2017Contractor
Inter Sales Rep - Northhampton - 12.50 Per/Hour Purpose of the Job This person is part of a team in the Sales Office, providing coordination between Customers, Sales, Training, Operations, Engineering and Finance. The PSS generates sales by providing the customer with quotations, technical and commercial advice and efficient order fulfilment. Effective performance in this role is business critical for the company to meet and exceed its sales revenue goals. The role is a vital interface that customers have with Combisafe and its efficient execution greatly influences the customers perception of the company and their willingness to buy and rent our products. Principal Responsibilities Sales office activities including quoting, providing customers with sales/technical information, and communicating opportunities to field sales. Act as main point of support to Combisafe key accounts and regular customers, including price negotiations, product applications, technical support, and submitting of quotes/offers. Contact is made by phone, email and fax. 40 to 50 phone calls per day. 10 to 20 written quotations per day, sent by email or fax. (Shared between the team) Supply customer with User Instructions, Technical Information sheets, drawings, specific product advice and sales literature as appropriate, 25% of calls require these deliverables. Filter incoming enquiries and supply leads to Field Sales, whilst following up on local leads themselves. Regular follow-up of quotations, in order to convert sales. Cold call customers with special offers and sales promotions in order to generate and increase sales. Visit major accounts regularly to maintain intimacy with principal contacts in purchasing and specifying functions Up-sell based on customer knowledge and technical competence. Cross-sell of personal protective equipment Manage the processing of orders and order fulfilment Participation in the Tier 1 and 2 meetings on site at Northampton. Encourage and Embrace HOS (Honeywell Operating System) on site and in the office. Processing of orders into SAP, 15 to 30 orders per day (between the team). Coordination with Warehouse/Logistics on deliveries/rental collections to customers. Feed critical commercial leads and upcoming demand to ISC to plan for inventory replenishment. Liaison and support to Field Sales staff by phone and email, through effective communication. Export and intra-group sales order processing. Contribute to weekly sales forecasting and reporting. Resolution of invoice queries and disputes, MIS-deliveries, credit control issues. Other work assignments delegated by the immediate superior/management. Book Training dates for customers, liaise with trainer to book out diary entries when customer wish to book available training dates. order training material, order lunches for trainees when on training courses. Keep records updated on attendees and distribute their certs and cards once training completed. THE CANDIDATE Education Required (academic and/or technical education) Should have general attainment equivalent to: -3 GCSEs, Grade A-C or equivalent, including English and Maths Job related work experience skills/knowledge requirements: Vast experience in a sales or customer service environment, preferably in the construction industry. Technical Skills and Specific Knowledge Required The role requires active selling and will not suit a person with only a clerical and administrative skill set. Sales office experience in the following areas would be highly beneficial:- Construction equipment, such as formwork, scaffolding, safety products. Height safety (such as fall arrest or fall protection equipment) Construction fasteners Effective skills in Office applications such as Excel and Word Knowledge of ERP applications such as SAP Behavioural Competencies Required Results motivation Team orientation Excellent communicator Self awareness Good time management skills Completer/finisher Intelligent risk-taking Self development orientation IT literate Full UK Driving Licence as travel will be required Pay rate 12.50 per hour This is a very URGENT role and they are looking for a candidate to start ASAP. Please note that no terminology in this advert is intended to discriminate on the grounds of age, and we confirm that we will gladly accept applications from persons of any age for this role.